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Support Plans & Packages

We offers variety of support plans & packages that can be customized to our client's individual needs. We offer blocks of time, as well as comprehensive IT support packages, and unlimited support at affordable flat-rate prices.

Supertech Onsite matches your needs with our processes, tools and methodologies to streamline the management of your computer systems. We offer flexible service plans that allow you to purchase only the services you need. We help you turn your computer systems into an effective, efficient component of your growing business.

Whatever your needs may be, we are able to customize any package to fit your budget and IT infrastructure requirements.

Listed below is an overview of our comprehensive IT support packages. Contact us today for more information and get on the right technical track.

Essentials - Blocks of Time

Level 1 - 24x7x365
Level 2 - Monday - Friday 8:00 am - 10:00 pm
Saturday & Sunday Available
Dedicated Account Manager
Onsite Support
Escalation Support
Emergency Support
Monthly or Quarterly Maintenance

Advanced - Monthly Allotment of Time

Level 1 - 24x7x365
Level 2 - Monday - Saturday 8:00 am - 10:00 pm
Sunday - Available
Dedicated Account Manager
Onsite Support
Escalation Support
Emergency Support
Monthly Maintenance Included

Unlimited IT Support

Help Desk:
Level 1 & 2 - 24x7x365
Dedicated Account Manager
Onsite Support
Escalation Support
Emergency Support
Monthly Maintenance Included
Project Management

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